Privacy Policy
At Cloud Intellect Academy ("Cloud Intellect", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.cloudintellect.in or use our training and consulting services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, city, and course preferences when you submit enquiry forms.
- Technical Information: IP address, browser type, device information, pages visited, and referring URLs.
- Communication Data: Messages, emails, or call records when you contact our admissions or support teams.
- Payment Information: Billing details processed through secure third-party payment gateways (we do not store full card details).
2. How We Use Your Information
We use collected information to:
- Respond to your enquiries and provide course counselling
- Process enrollments and deliver training services
- Send updates about courses, schedules, and placement opportunities
- Improve our website, services, and user experience
- Comply with legal obligations and prevent fraud
3. Legal Basis for Processing
We process your personal data based on your consent (when you submit forms), our legitimate business interests (improving services and marketing), and contractual necessity (delivering enrolled training programs).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your preferences through our Cookie Settings page. For details on cookie types and usage, please refer to that page.
5. Sharing of Information
We do not sell your personal information. We may share data with:
- Service providers who assist with email delivery, analytics, and hosting
- Salesforce and other technology partners for certification-related services
- Legal authorities when required by applicable law
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. Enquiry data is typically retained for up to 3 years unless you request deletion earlier.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Object to or restrict certain processing activities
- Request data portability
To exercise these rights, contact us at nikhilesh.a@cloudintellect.in.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: nikhilesh.a@cloudintellect.in
- Phone: +91 9975366487
- Address: Pune & Nagpur Centers, India